Home Delivery Information
Once you find the Products you would like to purchase on www.sportsmanq8.com, add them to your shopping cart and go through our quick and easy payment process (checkout). You will find that we deliver anywhere in Kuwait. Free delivery is applicable for orders over 30KD, and a 3KD charge is applicable for orders of 30KD or less, per order.
Exact delivery time will depend on the accuracy of the delivery address details you provide. We normally deliver the purchased Products within 48 hours from the time of order placement (checkout). We make every effort to deliver Products within the estimated delivery time, however, occasional delays are possible due to unforeseen circumstances. Sportsman Co. shall be under no liability for any delay or failure to deliver the Products within the estimated delivery time. You will have the opportunity to review, change, update, or add delivery address details every time you place an order (checkout). You can also specify a different delivery address while ordering and have your order delivered to your workplace, or a friend’s delivery address.
We ensure that Products purchased from us through the Website which require Delivery & Installation will be delivered within 48 hours of purchase. We take full responsibility for any manufacturing defects identified and/or any genuine complaints that you may have for up to fourteen (14) days after the date of purchase.
Products ordered from www.sportsmanq8.com can be delivered only in Kuwait. We currently cannot deliver to any other location. All goods must be signed for by an adult aged 21 years or over, on delivery. You must ensure that you give the correct delivery address when printing the invoice that will enable prompt and timely delivery to you and other customers.
Therefore, do ensure that you provide the following information:
- Block number
- Street number
- Building Number
- Contact person
- Contact person Number
Change in Delivery Address
If there is a change in the delivery address after your invoice has been made, we cannot accept a direct phone instruction due to security reasons, you may contact Sportsman co.
We like to keep you informed of the status and time of your delivery. We will try to contact you before scheduling delivery to provide you information on delivery timings. We use our best efforts to accommodate your preferred delivery timings and date. However, you may note that such timings are for indicative purposes. The actual time of delivery may vary due to various uncontrollable delays that may occur.
Delivery and Installation Terms and Conditions:
- In case of absence of the customer, delivery is considered complete, if any family member or home house cleaner domiciling at the same address of the customer signs the invoice/delivery note.
- Products are considered as delivered in a good condition, on time, upon the acceptance of the delivery note by you or your representative.
- For Delivery and Installation Products, our Delivery & Installation team will perform a quality check in your presence. If you wish that the Product remains unboxed and installed on a later date, then you will be responsible for the safety of the unboxed Product and no claims for damage or missing parts (if applicable) can be made against us later.
- You should ask for your Products to be delivered within one month of sale otherwise we will have the right to sell the Product and refund the amount after deducting 20% of invoice value.